? >> and how the school shooting in connecticut inspires random acts of kindness. >> and it's supposed to do a body good but is it bad to drink too much milk? why there's a new recommended limit. ,, ,,,,,,,, ,,,,,,,,,, massive police response triggered by a report of a gunman on a ba >>> they learned some good lessons. >> new details on a massive police response triggered by a report of a gunman on a bay area college campus. and why those in charge say they could have done better. the san jose city college campus was locked down for hours. no gunman was found. cbs 5 reporter mark sayre tells us some valuable lessons were learned. >> reporter: when the call reporting a gunman on the san jose city college campus came into the campus police dispatch office, there was no way to know if the call was a hoax or the real thing. but campus police chief says in this day and age launching a full response and locking down buildings is the only choice. >> you have to take every call seriously, whether it ends up being unfounded or a prank or a joke or being the real thing. every call that's potentially v